U.S. Patented - Time Tested - Veterinarian Approved
Last Updated: May 25, 2026
Thank you for your interest in Nutrient Buffer® products.
This Shipping & Return Policy explains general policies regarding product orders, shipping, returns, and related customer service matters associated with purchases made through authorized Nutrient Buffer® sales channels or affiliated ecommerce platforms.
This website is operated in association with Vita Royal Products, Inc.
Orders are generally processed in the order they are received.
Processing times may vary depending on:
Estimated processing or shipping times are not guaranteed.
Products may be shipped through third-party shipping carriers selected based on destination, weight, speed, or operational requirements.
Shipping availability may vary by:
Once an order has been transferred to a shipping carrier, delivery timing is outside of our direct control.
We are not responsible for delays caused by:
Customers are responsible for providing accurate shipping information at the time of purchase.
Incorrect or incomplete addresses may result in:
We are not responsible for orders shipped to incorrectly submitted addresses.
Product inventory and availability may change without notice.
In rare situations, orders may be delayed, partially fulfilled, or canceled due to inventory limitations or supply interruptions.
If significant delays occur, reasonable efforts may be made to notify customers using available contact information.
Due to the nature of animal nutritional products, returns may be limited or restricted.
Products may be eligible for return consideration only if:
Opened, used, contaminated, improperly stored, or damaged products may not be eligible for return.
Return authorization may be required before products are returned.
The following items may not be eligible for return:
If an order arrives damaged or incorrect, customers should contact the appropriate sales or support channel promptly after delivery.
Reasonable documentation may be requested, including:
Resolution options may vary depending on the circumstances and available information.
If a refund is approved, refunds may be issued to the original payment method used during purchase.
Refund processing times may vary depending on:
Original shipping charges may be non-refundable unless otherwise required by law.
International customers may be responsible for:
International shipping availability may vary by country or region.
Nutrient Buffer® products are intended to support normal equine digestive wellness and nutritional balance.
Statements regarding products have not been evaluated by the United States Food and Drug Administration (FDA). Products are not intended to diagnose, treat, cure, or prevent any disease.
Always consult a licensed veterinarian regarding:
This Shipping & Return Policy may be updated periodically without prior notice.
Updated versions will be posted on this page with a revised effective date.
Continued use of this website or related purchasing channels constitutes acceptance of the updated policy.
Questions regarding shipping, returns, or related policies may be directed through the contact information provided on this website.
Website:
https://nutrient-buffer.com
Email:
info@nutrient-buffer.com
U.S. Patented - Time Tested - Veterinarian Approved